EcoRestore Photo Gallery — Documented Draper Water Damage Projects
Every job on this page carries three artifacts: an initial ANSI/IICRC S500 documentation set showing moisture meter readings, ambient psychrometrics, and thermal imaging at first arrival; a mid-drying set showing daily grain depression and material moisture content; and a final release set showing return to EMC parity with unaffected materials. We publish this documentation because water damage insurance claims are decided by evidence — not by the contractor’s word, and not by the homeowner’s memory of what the loss looked like at 3 a.m.
The projects below are drawn from 340+ residential and 47 commercial losses documented across Draper, Sandy, South Jordan, Riverton, Bluffdale, and White City since March 2018. Identifying details have been generalized per client agreements, but every measurement, timeline, and cost figure is drawn from the actual Xactimate line-item scope on file.
Water Extraction and Structural Drying
SunCrest Frozen Pipe Burst — 6,020 ft Elevation
January 2023, single-family home on SunCrest Drive at the top of Traverse Ridge. Outdoor overnight low: -7°F. Interior temperature at arrival: 48°F. A 3/4″ copper supply line to the second-floor bathroom sheared at a solder joint behind the tub wall. Water ran approximately 4 hours before discovery, migrating through the wall cavity, saturating 340 sq ft of engineered hardwood on the first floor, then finding a floor penetration and flowing into 620 sq ft of finished basement.
Initial documentation: 84 moisture meter readings on a 24-inch grid, thermal imaging of every wall on the affected footprint, ambient psychrometric log every 4 hours. Drying setup: 8 air movers, 3 LGR dehumidifiers, containment barriers isolating the affected zone from unaffected finished basement rooms. Drying time to EMC parity: 107 hours. Materials replaced: 68 sq ft engineered hardwood (unsalvageable due to swelling), 42 lin ft base trim, 22 sq ft drywall along the base plate. Materials saved through targeted drying: 272 sq ft engineered hardwood, all subfloor, all framing, and the entire finished basement. Final scope: $11,840. Homeowner’s initial quote from another contractor: $54,300.
Corner Canyon Basement Water Heater Rupture
September 2024, two-story home in the Corner Canyon foothills, elevation 5,150 ft. A 12-year-old 50-gallon gas water heater failed at the tank seam during an overnight power outage, discharging approximately 47 gallons before the whole-home shutoff was closed by the returning homeowner at 7:20 a.m. Water spread across 480 sq ft of the utility room, mechanical room, and adjacent hallway on a slab-on-grade foundation.
Documentation captured before extraction: photographic record of the failed tank, discharge pattern, standing water depths at 12 measurement points. Extraction with two 12-gallon truck-mount extractors, followed by weighted extraction on the affected carpet. Drying setup: 4 air movers, 2 LGR dehumidifiers, 6-mil poly barrier isolating the affected area. Drying time: 62 hours. Final scope: $4,290. Insurance carrier (USAA) settled on Xactimate line-item within 14 days.
Category 3 Sewage Response
Draper Sewer Main Backup — South Valley Sewer District
April 2024, single-family home in the 12300 South corridor. Aging clay tile main separated at a root-intrusion point 62 feet from the residence, causing back-flow through the basement floor drain during a spring rain event. Category 3 black water covered 220 sq ft of unfinished basement floor, wicked up 4-6 inches into finished drywall along two walls, and reached the base plates of an interior partition.
Response protocol per ANSI/IICRC S500 Section 12: full PPE (Tyvek, half-face APR with P100 cartridges, chemical-resistant boot covers), negative-pressure containment established at -5 pascals verified with digital manometer, HEPA air filtration at 3 air changes per hour. Contaminated materials removed: 44 sq ft drywall (bottom 2 feet, cut back to the first dry stud bay), 42 sq ft carpet padding (unsalvageable per S500 12.2.3), 12 lin ft base trim. Antimicrobial application with EPA-registered quaternary ammonium compound. Post-remediation verification through third-party industrial hygienist showed non-detect for enteric bacteria on all salvageable surfaces. Final scope: $8,940.
Sandy Toilet Overflow — Wax Ring Failure
November 2023, 1988-build ranch home in the Alta View neighborhood. A failed wax ring on a second-floor toilet produced slow leakage over an estimated 6-8 weeks, unnoticed until the homeowner observed staining on the first-floor kitchen ceiling. Discovery revealed 18 sq ft of visible ceiling damage, latent moisture in a 6 ft x 4 ft area of the subfloor around the toilet, and Condition 3 mold growth on the back side of the ceiling drywall per S520 area classification.
Because contamination was Category 2 progressing to Category 3, and because mold Condition 3 was documented, remediation followed S520 protocols: 6-mil poly containment, HEPA-filtered negative pressure air scrubbing, contaminated drywall and subfloor sections removed under contained conditions, wax ring and toilet flange replaced. Final scope including reconstruction: $6,120.
Mold Remediation Under S520 Protocols
Bluffdale Crawlspace Mold — 340 sq ft Condition 3
June 2024, 2003-build home in south Bluffdale near Camp Williams. Vented crawlspace with bentonite clay soil below, seasonal water intrusion documented across three consecutive spring runoff cycles. Homeowner reported respiratory complaints and a persistent musty odor in the first-floor bedrooms directly above the affected zone. Third-party air quality sampling by a Utah-licensed industrial hygienist showed elevated Aspergillus and Penicillium spore counts in the ambient air of two bedrooms.
Remediation scope per ANSI/IICRC S520: crawlspace access, 6-mil poly containment isolating the 340 sq ft affected zone, HEPA-filtered negative pressure air handler running throughout the 3-day active remediation. Mold growth on floor joists and subfloor removed by HEPA-vacuum, followed by sanding of affected wood surfaces, followed by antimicrobial application per S520 Section 12.5. Post-remediation verification testing 48 hours after final HEPA cleanup showed all spore counts inside the containment below the ambient outdoor levels — the S520 pass criterion. Final scope: $7,860. Homeowner installed a Class 2 vapor barrier and dehumidification system in the crawlspace within 30 days, per our recommendation.
Fire and Smoke Damage
Draper Kitchen Fire — Grease Ignition, Contained Damage
August 2023, single-family home in Historic Draper. Cooking oil ignition on a gas range, contained by a wet dish towel dropped by the homeowner and extinguished before the fire spread beyond the immediate cooktop area. Direct fire damage: 6 sq ft of cabinet face and 12 sq ft of ceiling above the range. Smoke and soot deposition throughout the 480 sq ft kitchen and open-plan dining area, with detectable soot loading in the adjacent living room and stair hall.
Response per ANSI/IICRC S700: HEPA air scrubbing during demolition, hydroxyl generator odor treatment across the affected footprint for 96 hours, contents pack-out for off-site cleaning at our Draper facility. Wet-cleanable contents cleaned with alkaline degreaser, ozone treatment for soft goods including drapes and upholstered furniture. Structural cleaning of all wall surfaces, ceiling surfaces, and HVAC returns within a 30-foot radius of the ignition source. Final scope: $18,420. Insurance settlement (Allstate) closed within 21 days.
Commercial and Multi-Family Losses
Daybreak Office Sprinkler Discharge — 4,200 sq ft
January 2024, Sunday-morning fire suppression system discharge in a 4,200 sq ft ground-floor office suite along the Silicon Slopes corridor in South Jordan. A frozen sprinkler head in an unheated storage area of the building’s mechanical room ruptured, discharging approximately 2,800 gallons before the fire department shut the system down at 6:40 a.m. Water spread across 1,940 sq ft of office space, saturating commercial-grade carpet, engineered wood flooring in the conference room, and 340 sq ft of gypsum ceiling.
Response mobilization: initial team on-site at 7:32 a.m., extraction underway by 8:15 a.m. Full drying rig deployed: 22 air movers, 6 LGR dehumidifiers, 2 desiccant supplements for the ceiling cavity drying. Client priority was Monday-morning staff return, requiring drying goal achievement within 62 hours. Actual achievement: 58 hours. Client resumed operations Monday at 8:00 a.m. Final scope: $47,300, with client’s business interruption exposure limited to zero lost work days. Property manager (a national commercial real estate firm) added EcoRestore to its Utah preferred vendor list following the response.
Riverton Multi-Family Unit — HOA Response
March 2024, three-story townhome community in south Riverton, elevation 4,720 ft. A second-floor washing machine hose ruptured mid-cycle, discharging approximately 85 gallons before the homeowner returned from work at 6 p.m. Water saturated the second-floor laundry room, migrated through the floor into the first-floor kitchen ceiling, and reached the shared wall with the adjacent townhome unit.
Multi-unit response required same-day HOA coordination: contact with the property management company within 45 minutes of arrival, moisture assessment of the neighboring unit (dry, no cross-migration), Xactimate scope documentation shared with the HOA’s insurance adjuster and both homeowners’ individual carriers within 24 hours. Drying and reconstruction across both floors of the affected unit: 6 days total. Final scope: $22,180. Adjacent unit not affected. HOA management retained EcoRestore for future response.
Reconstruction and Repairs
After drying is complete and IICRC S500 clearance is documented, reconstruction returns the property to pre-loss condition. Common reconstruction scopes include drywall replacement (typically 20-200 sq ft on a residential water loss), flooring replacement or refinishing, cabinetry repair or replacement, and paint. Every reconstruction scope is priced in Xactimate line-item format matching the drying scope, so the insurance carrier sees one continuous documented chain from initial loss through final release.
Photos in this section include drywall replacement at the base plate on a Sandy home following a Class 2 supply line loss (72 sq ft, matched paint), engineered hardwood replacement on a Draper great room after a dishwasher supply line failure (240 sq ft, sourced to match existing manufacturer), and full kitchen cabinetry refinishing after smoke damage on a White City ranch home.
Frequently Asked Questions
- How does EcoRestore document water damage jobs for the insurance carrier?
- Every job produces three ANSI/IICRC S500 documentation sets: initial arrival (moisture meter readings on a 18-24 inch grid, thermal imaging of every affected wall, ambient psychrometrics), mid-drying (daily grain depression logs, material moisture content readings, containment verification), and final release (return to EMC parity with unaffected materials, cleared ambient readings, final photo record). This documentation supports Xactimate line-item scopes accepted by State Farm, Allstate, USAA, Farmers, Progressive, Liberty Mutual, and the major regional carriers active in the Salt Lake Valley.
- Why do some SunCrest and Corner Canyon jobs require different equipment setups than valley floor jobs?
- Elevation changes psychrometrics. At 6,020 feet on SunCrest, the same temperature and relative humidity produces roughly 15% lower grain load than the same conditions at Draper valley floor (4,505 ft). LGR dehumidifiers rated for sea-level performance produce lower actual grain removal at elevation, so we size drying rigs based on measured grain depression, not manufacturer nameplate capacity. Additionally, colder wall assemblies in unheated or partially heated SunCrest homes during winter losses require containment and supplemental heat to prevent condensation on the cold side of the drying envelope.
- What Category 3 sewage cleanup protocols are documented in these Draper-area jobs?
- ANSI/IICRC S500 Section 12 requires full PPE (Tyvek suit, half-face APR with P100 cartridges, chemical-resistant boot covers, nitrile gloves), negative-pressure containment verified at -5 pascals minimum with a digital manometer, HEPA-filtered air scrubbing at 3-6 air changes per hour depending on containment volume, and antimicrobial application with an EPA-registered hospital-grade disinfectant before drying begins. Porous materials (carpet padding, drywall, cellulose insulation) within the contamination footprint are removed. Non-porous materials that can be effectively cleaned are salvaged. Post-remediation verification through a Utah-licensed industrial hygienist is standard on losses over 100 sq ft.
- How long does EcoRestore retain job documentation photos and reports?
- All ANSI/IICRC S500 documentation is retained for 7 years per Utah statute of limitations on construction defect and insurance dispute claims. Photos, moisture logs, psychrometric records, Xactimate scopes, and final release documentation are archived in encrypted cloud storage. Homeowners may request a full documentation package at any time within that 7-year window for insurance recovery, real estate disclosure, or subsequent contractor reference. Delivery format: PDF documentation binder with embedded photos, typically 40-120 pages depending on job scope.
- Can EcoRestore photograph a completed job for a homeowner’s insurance claim if the initial response was handled by another company?
- Yes, but with limitations. If the original contractor did not perform ANSI/IICRC S500 documentation, we can document the current state (visible damage, current moisture readings, current mold conditions) but cannot reconstruct pre-loss conditions or the drying trajectory. This limits the documentation’s utility for a dispute over drying adequacy or category progression. When possible, we recommend the second-opinion assessment happen within the first 72 hours of the loss, before Category 1 progresses to Category 2 or Category 3 and complicates the evidentiary picture.
Contact EcoRestore Water Damage & Restoration
Our office at 11629 S 700 E #220 sits half a mile east of I-15 exit 291, in the geographic center of south Salt Lake County. We provide 24/7 emergency response across Draper, Sandy, South Jordan, Riverton, Bluffdale, and White City. If you’re planning a job you want photographed and documented for insurance or resale purposes — or if you’re looking at damage from a competitor’s response and want an S500-compliant second opinion — our IICRC-certified technicians are available.
- Emergency Line (24/7): (385) 289-3588
- Address: 11629 S 700 E #220, Draper, UT 84020
- Email: info@ecorestorewaterdamagerestoration.xyz
- Utah DOPL Restoration Contractor License: #12783456-5501
- IICRC Firm Certification: #216847
Office Hours
- Emergency Service: 24 hours a day, 7 days a week
- Office Staff: Monday – Saturday, 9:00 AM – 5:00 PM
- Closed: Sundays and State/Federal Holidays (emergency line always active)