Restoration Services — EcoRestore Water Damage & Restoration
Every service on this page is delivered under a specific ANSI/IICRC standard, priced in Xactimate line-item format, and documented under our 7-year retention protocol. That structure matters because restoration is one of the few construction trades where the work is graded twice: by the customer looking at the finished product, and by the insurance carrier’s adjuster looking at the documented evidence chain. Our services are structured to pass both grading criteria on the same job. Below is an overview of everything we offer, organized by loss type. Each service has a dedicated page with technical depth, cost ranges, and Draper-area specifics.
Water Damage Restoration — ANSI/IICRC S500-2021
Emergency water extraction, structural drying, and moisture verification for Category 1, 2, and 3 water losses. Every water damage response starts with S500-compliant documentation: moisture meter grid readings on a 18–24 inch interval, thermal imaging via FLIR E8-XT to identify hidden migration, ambient psychrometric logging, and category and class determination in writing.
- Emergency water extraction — truck-mount and portable extraction, weighted extraction on carpet and pad, complete standing water removal within the first 4 hours of arrival on typical residential losses. Learn more →
- Structural drying — air mover placement per S500 Class 1–4 formula, LGR dehumidification sized to actual grain load, drying trajectory logged daily until EMC parity with unaffected materials is verified. Learn more →
- Dehumidification — low grain refrigerant (LGR) and desiccant supplementation for Class 3–4 drying situations. Equipment sizing matched to psychrometric conditions, not to nameplate capacity. Learn more →
- Moisture detection — Delmhorst BD-2100 pin meters, Protimeter pinless scanners, and FLIR E8-XT thermal imaging for hidden moisture mapping behind cabinetry, under flooring, and inside wall cavities. Learn more →
- Emergency services — 24/7 dispatch with 47-minute business-hours and 68-minute overnight average response times inside the Draper service area. Learn more →
- Basement flooding — sump pump failure response, bentonite clay foundation intrusion, spring runoff drainage remediation across Draper, west Bluffdale, and southern Riverton soil zones. Learn more →
- Commercial water damage — office suite sprinkler discharge response along the Silicon Slopes corridor, retail and multi-family HOA coordination, business interruption prioritization for Monday-morning return targets. Learn more →
- Insurance claims coordination — Xactimate scope development, direct adjuster relationships with State Farm, Allstate, USAA, Farmers, Progressive, Liberty Mutual, and Utah regional carriers, Direction of Payment (DOP) handling. Learn more →
Mold Remediation — ANSI/IICRC S520-2024
Post-water-damage mold remediation under Condition 1, 2, and 3 protocols with third-party industrial hygienist verification. S520 remediation requires containment (6-mil poly barriers with negative pressure at −5 pascals minimum), HEPA-filtered air scrubbing at 3–6 air changes per hour, antimicrobial application with EPA-registered products, and post-remediation verification testing on projects over 100 sq ft.
- Mold removal — visible mold growth remediation on drywall, subfloor, framing, and finished materials under S520 Section 12 protocols. Learn more →
- Mold prevention — post-water-damage drying trajectory management, containment during drying, dehumidification protocols to interrupt mold growth in the 48–72 hour window before Condition 3 develops. Learn more →
- Black mold remediation — Stachybotrys chartarum and other toxigenic mold species remediation, PPE upgrades to full-face respirators, third-party industrial hygienist verification via Wasatch Environmental. Learn more →
- Mold inspection and testing — visual assessment, moisture correlation, air sampling coordination with Utah-licensed industrial hygienist firms for baseline and post-remediation verification. Learn more →
Sewage Cleanup — Category 3 Under ANSI/IICRC S500 Section 12
Sewage backup, toilet overflow, and Category 3 black water response with full PPE, containment, and antimicrobial protocols. Sewage cleanup is the most protocol-intensive water damage work we perform. Every response requires Tyvek suits, half-face APR respirators with P100 cartridges, chemical-resistant boot covers, nitrile gloves, negative-pressure containment verified at −5 pascals, HEPA air scrubbing at 3–6 ACH, and EPA-registered hospital-grade antimicrobial treatment.
- Sewage backup cleanup — South Valley Sewer District and Draper City sewer main backup response, clay tile main root intrusion, main line rupture. Learn more →
- Toilet overflow cleanup — wax ring failure response, toilet flange replacement coordination, subfloor and finish material assessment. Learn more →
Fire and Smoke Damage Restoration — ANSI/IICRC S700
Post-fire structural cleaning, contents pack-out, deodorization, and reconstruction. Fire response is more variable than water damage — scope ranges from a $8,000 contained kitchen event to $200,000+ partial-structure fires. Every response starts with severity gradient assessment: distinguishing thermal damage requiring demolition from smoke and soot deposition that can be cleaned and restored. This distinction typically reduces reconstruction scope on residential kitchen and appliance fires by 40–60%.
- Fire damage restoration — structural cleaning, HEPA air scrubbing during demolition, contents pack-out to our climate-controlled Draper facility. Learn more →
- Smoke damage cleanup — soot removal from wall surfaces, HVAC returns, and adjacent rooms within a 30-foot radius of ignition source. Learn more →
- Soot removal — wet-cleaning of non-porous surfaces, chemical sponge cleaning of porous surfaces, alkaline degreaser for petroleum-based soot from kitchen fires. Learn more →
- Odor removal services — hydroxyl generator treatment (72–96 hours typical), ozone treatment for soft goods and enclosed spaces, thermal fogging for penetrating odor removal. Learn more →
- Fire damage board-up — emergency structural stabilization and weatherproofing post-fire, plywood window and door coverage, tarp roof protection. Learn more →
Specialty Environmental and Hazard Cleanup
- Air scrubbing and HEPA filtration — portable HEPA air handlers rated >99.97% at 0.3 microns, deployed during demolition and remediation to control airborne particulate migration. Learn more →
- Biohazard cleanup — unattended death cleanup, blood and body fluid remediation under OSHA Bloodborne Pathogens Standard, hoarder site remediation coordination with Utah Department of Health. Learn more →
Repairs and Reconstruction
Post-restoration rebuild coordinated by Steven Kraft’s independent contracting entity under Utah DOPL R100 general contractor license #10847923-5501. Reconstruction scope matches the Xactimate line-item scope from the restoration side, with photographic documentation of every completed line item before customer sign-off.
- Drywall repair after water damage — targeted drywall removal along wet base plates, full sheet replacement in Class 3 areas, matched paint and texture. Learn more →
- Flooring removal and replacement — engineered hardwood, laminate, LVP, carpet, and tile removal per S500 salvageability criteria, replacement with matched materials. Learn more →
- Contents cleaning and pack-out — off-site contents cleaning at our Draper facility, climate-controlled short-term storage, itemized inventory documentation. Learn more →
- Reconstruction and repairs — comprehensive rebuild scope including framing, drywall, flooring, cabinetry, paint, and finish trim. Learn more →
Commercial and Large-Scale Response
- Commercial flood cleanup — office suite, retail, and light industrial water damage response with same-day insurance documentation and business interruption prioritization. Learn more →
- Industrial water damage — warehouse, manufacturing, and light-industrial site response for large-footprint losses requiring 20–40+ air movers and multiple LGR dehumidifiers. Learn more →
- Multi-family water damage — townhome and condo response with HOA property manager coordination, shared-wall moisture assessment for adjacent units. Learn more →
- Storm damage response — ice damming, wind-driven rain intrusion, hail-damaged flashing water intrusion, roof failure runoff cleanup. Learn more →
Frequently Asked Questions
- Does EcoRestore handle every restoration service in-house, or are some subcontracted?
- Water damage restoration, mold remediation, sewage cleanup, and fire and smoke damage restoration are all delivered by EcoRestore’s IICRC-certified in-house technicians. Reconstruction is handled by Steven Kraft’s independent contracting entity under exclusive subcontractor agreement, holding Utah DOPL R100 General Contractor license #10847923-5501. Specialty trade work (plumbing repair, electrical replacement, HVAC replacement, specialty flooring installation) is subcontracted to vetted vendors from our approved list, with each subcontractor’s license and insurance verified before dispatch. Post-remediation verification testing on mold projects is coordinated with a Utah-licensed industrial hygienist firm, primarily Wasatch Environmental.
- What ANSI/IICRC standards apply to different restoration services?
- ANSI/IICRC S500-2021 fifth edition applies to water damage restoration and Category 1, 2, and 3 water losses. ANSI/IICRC S520-2024 applies to mold remediation and Condition 1, 2, and 3 fungal contamination. ANSI/IICRC S700 applies to fire and smoke damage restoration. ANSI/IICRC S540 applies to trauma and biohazard cleanup. These standards are developed through the American National Standards Institute (ANSI) accredited process and represent industry consensus on protocol requirements. Every EcoRestore service references the specific standard section in the written scope, so you can verify compliance against the source document if desired.
- How does EcoRestore price different service types?
- All services are priced in Xactimate line-item format matching your insurance carrier’s price database version for the Draper ZIP code (84020). Water damage restoration is priced by category, class, footprint, equipment days, and material replacement. Mold remediation is priced by Condition, containment square footage, HEPA air handler days, and post-remediation testing coordination. Sewage cleanup adds Category 3 protocol premium (PPE, antimicrobial, hazardous waste disposal). Fire and smoke damage restoration is priced by severity gradient and involved footprint. Reconstruction is priced separately by line item matching the restoration scope. Xactimate line-item pricing is defensible against insurance adjuster review because the underlying database is the same tool the adjuster uses.
- Which service should I request first if I have both water damage and possible mold?
- Call for water damage restoration first. On arrival, we assess for mold Condition 1, 2, or 3 as part of the S500 water damage documentation. If Condition 3 mold is documented during the initial response, mold remediation begins under S520 protocols within the same job scope — there’s no separate scheduling required. Trying to sequence “first fix the water, then call for mold” delays remediation and often lets Condition 2 spore contamination progress to Condition 3 active growth in the interim. Every EcoRestore water damage response includes mold condition assessment at Day 3 if the drying trajectory has not achieved goal, and Kayla Rasmussen (S520 Lead) is called in whenever Condition 2 or 3 is documented.
- What services does EcoRestore not provide?
- We do not provide asbestos abatement (referred to Utah DOPL-licensed asbestos abatement contractors), lead paint remediation beyond EPA RRP-covered work (referred to specialty firms for lead abatement projects), septic tank pumping or sewer main repair (referred to plumbing contractors), roof repair beyond emergency board-up (referred to roofing contractors), and specialty forensic services like fire cause determination (handled by insurance-appointed forensic engineers). We also do not provide restoration services outside our Salt Lake County service area — we do not travel to Utah County, Davis County, or Wasatch County for restoration work.
Contact EcoRestore Water Damage & Restoration
Our office at 11629 S 700 E #220 sits half a mile east of I-15 exit 291, in the geographic center of south Salt Lake County. We provide 24/7 emergency response across Draper, Sandy, South Jordan, Riverton, Bluffdale, and White City. Whether you need water damage restoration, mold remediation, sewage cleanup, fire damage response, or reconstruction after a prior loss — the emergency line reaches the right on-call technician for your specific service need.
- Emergency Line (24/7): (385) 289-3588
- Address: 11629 S 700 E #220, Draper, UT 84020
- Email: info@ecorestorewaterdamagerestoration.xyz
- Utah DOPL Restoration Contractor License: #12783456-5501
- IICRC Firm Certification: #216847
Office Hours
- Emergency Service: 24 hours a day, 7 days a week
- Office Staff: Monday – Saturday, 9:00 AM – 5:00 PM
- Closed: Sundays and State/Federal Holidays (emergency line always active)